Duncan Clarke PR is committed to ensuring that your privacy is Protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Duncan Clarke PR. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Individuals have the right to know what personal data we hold about them, how we store and use it, and why.
Information We Collect and Why
People who work with us (clients)
We keep a database of relevant people who work with us or have worked with us and clients or potential clients. This includes but is not restricted to: representatives of theatre companies, theatres, arts centres, venue managers, marketing managers, other venue and company staff, producers and other freelance professionals and service providers.
We hold information on our database on these individuals which includes name and contact details as a minimum, and sometimes other information such as the organisation they work for and their position in that organisation.
We use this data to provide information to these individuals, including marketing information about our business.
People who work with us (industry contacts)
We hold the contact details of some industry colleagues, including but not restricted to journalists, reviewers, broadcasters and editors.
The information we hold is name, email address and telephone numbers, and the organisation that the individual represents, and their job title, plus a record of contact. We use this information to contact these people as part of our business. Our lawful basis for holding and processing this information is legitimate interest.
We use this data to provide information to these individuals, including opportunities to review work, connect with our clients, carry out interviews etc.
The above data of the people who work with us or have worked with us, as clients or potential clients, or industry contacts is held in password-protected computers.
Our lawful basis for holding and processing this information is legitimate interest. We are confident that our holding and use of this data is appropriate not beyond what any individual would reasonably expect. It is necessary for the operation of this business, and we are confident that the interests of the individual do not override our legitimate interests.
How we collect, store and use data
We only collect and store personal data which individuals have consented to provide to us, or where it is a legal requirement, or where we can demonstrate legitimate interest.
We will only use an individual’s personal information with their consent, or where it is necessary to:
- enter into a contract with them
- comply with a legal duty
- protect their vital interests
- use for our own (or that of a third party, for example, a client’s) legitimate interests, provided the individual’s rights don’t override these legitimate interests
We may use an individual’s information in a variety of ways including to:
- Send them information about our services and activities
- Send them information which may be of professional interest to them, including but not restricted to press releases, images, opportunities for interviews
- Maintain our database of clients, potential clients and industry contacts
- Process orders and purchases of services
How we store and protect data
We take the security of your personal information very seriously and take appropriate steps to ensure all data is securely stored. We store physical and electronic data. Physical data is stored in a secure location in our company office. Electronic data and databases are stored on a secure, password-protected computer system. In all cases we control who has access to this information.
Disclosing, Retaining and Removing Information
- Where we are legally required by law to disclose an individual’s personal information
- To further fraud protection and reduce the risk of fraud
We will delete information from our files from our databases and / or unsubscribe individuals from further communications on request, and in a timely manner.
We will review all data we hold on an annual basis and if it is no longer of legitimate interest for us to hold, we will delete it. Therefore, all data will be held until it is requested to be removed, or until it is no longer of legitimate interest to us, or our clients.
All personal data will be processed in accordance with the rights of the data subjects under the General Data Protection Regulation.
Access to Information and Rights
Under the General Data Protection Regulation (GDPR), individuals have the right to view or ask us to amend or delete the personal information that we hold about them. Such a request should be made via email to firstname.lastname@example.org
More about people’s rights under the GDPR legislation, can be found on the ICO website
Individuals have the right to make a complaint if they think there is a problem with how we handle their data. Complaints should be made to the Information Commissioner’s Office
We may gather information about website visitor’s general internet use by using the cookie. Where used, these cookies are downloaded to the website visitor’s computer and stored on the computer’s hard drive. Such information will not identify the website visitor personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
Individuals can adjust the settings on their computer to decline any cookies if they wish, by activating the reject cookies setting on their computer.
Although we only look to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.
We cannot guarantee or verify the contents of any externally linked website despite our very best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that we participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. We will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact us through primary communication channels such as by telephone or email.
We use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
Through our social media platform accounts we may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses]. Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by Energy PR. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore Duncan Clarke PR and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Updated 20 May 2018